WhatsApp apologises as service crashes on New Year’s Eve: Users worldwide unable to connect as messaging app goes offline.
People were unable to respond to existing chats or use WhatsApp web.
Service initially went down at 16.28 GMT and resurfaced at 17.07GMT.
Has since crashed again according to complaints on Twitter
Reports were predominantly made in Europe, but also along the east coast of America, Canada and South Africa

Thousands of users across Europe, America and Canada are unable to connect to WhatsApp on both Android and iOS today.
People were unable to respond to existing chats, start new ones or use the messaging app’s WhatsApp web service.
It appears the service went down at 16.28 GMT (11.28 ET) and resurfaced around 45 minutes later – only to crash again minutes later.

The main problem appeared to be that the app couldn’t connect to the internet, even if the user had a working mobile or Wi-Fi connection. While attempting to use the WhatsApp Web service generated an error message that said: ‘WhatsApp Web requires a working internet connection, which you don’t have at the moment’.

A live outage map for all the regions in which WhatsApp is available can be found at website downdetector.
This revealed the outage spread across Europe and the US.
The map users a colour scheme to indicate where the reports are originating.
The main problem appeared to be that the app couldn’t connect to the internet, even if the user had a working mobile or Wi-Fi connection.

When an existing chat was opened, the name of the person or group was replaced with a spinning wheel and the word ‘connecting

• Daily Mail

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