There’s always a tension between how much we should follow our instincts and how much we should yield to social conventions. But at times like ours, the tendency is to tilt too far toward our instincts, since the conventions are changing fast and there’s no consensus about them anyway. There’s a risk in that. You don’t know whom you might be offending or how you might be sabotaging your own success.
Here are 27 rules to help you, whether at an office lunch, the company gym or the birthday party of your child’s schoolmate.
1. Texting “Hey, I’m running 20 minutes late” is not as acceptable as making the effort to be on time.
2. If you can’t attend an event that you’re formally invited to, don’t think that not RSVPing is the same as declining. And don’t RSVP at the last minute for an event that involves real planning by the host.
3. Show some decency around the office refrigerator: If you didn’t put the food in, don’t eat it. And take your leftovers home or throw them out before they morph into some radioactive nightmare.
4. Don’t bellow on your cell phone. Just because you can’t hear the other person well doesn’t mean the other person can’t hear you well.
5. Turn off the phone at a dinner party, and be in the moment. You’re annoying at least one person who thinks you have no social skills. At bare minimum, turn off the ringer so you can text and conspire in relative stealth.
6. Remember that if you feel a need to respond immediately to every incoming text, you’ll lose more in the eyes of the person who’s in front of you than you’ll gain from the unseen people who are benefiting from your efficiency.
7. When you get to the front of the line at a supermarket, don’t tell the cashier to wait while you wrap up your phone discussion.
8. If you come late to an exercise class, don’t think you’re entitled to barge your way to your favorite spot in the front. And don’t block others from weight racks or other equipment—just step back three feet and make everyone happy.
9. Keep personal conversations and arguments off social networking sites. The dramatic airing of grievances is best done through SMS .
10. Moderate your use of cameras and video at events. Enjoy your time with colleagues, friends and family in the present and preserve only a memento for the future, rather than recording the entire thing to “relive” later in some “free” time that you’ll never actually have.
11. Remember how easily e-gossip can be forwarded along to the wrong person.
12. Just because you’re wearing headphones doesn’t mean you can tune out from social courtesies. For example, if you accidentally cross someone’s personal space, apologize graciously.
13. Don’t lend someone a book or item unless they specifically ask for it. They’re probably too busy to ever get around to it. They’ll feel guilty about that, and you’ll be annoyed that they didn’t appreciate it or even get around to returning it.
14. Don’t RSVP for an event, then not show. Now you’re not just being rude, but you’re costing the host money, and you’ve probably kept a lonely soul from being invited as a backup.
15. Don’t be the first or second person to talk on your cell phone in a public space (like a bus or train). If everyone’s doing it, you’re allowed some slack here.
16. Don’t show up at a party empty-handed, unless you’ve been instructed to — and sometimes not even then. Bring wine or a gift.
17. Use your turn signal at least 50% more than you use your middle finger.
18. Don’t make your dietary requirements everyone else’s dilemma.
19. If your children are invited to a friend’s house to play, they (and you) should also feel invited to help with the cleanup.
20. Don’t break up with someone by text. And don’t announce a death in the family by text. There are still times when phones or face-to-face are the best way to go.
21. Don’t take photos of other people for posting on social media.
22. Don’t discuss sensitive personal issues on Facebook, especially if you’ve friended coworkers.
23. Your dog is cute, but he or she doesn’t have a pass to go anywhere.
24. Double-check that your headphones are plugged-in before streaming your favorite station.
25. Don’t say, “I’m having a party. Bring your own food and drink.” That’s not a party.
26. If you’ve been invited to an event, be reluctant to ask for an upper ceiling on how many friends and relatives you can bring.
27. And finally, all the classics still apply. One working mother offers a quick review here:
Chew with your mouth closed; don’t talk with food in your mouth; keep your elbows off of the table while eating; wash your hands after going to the restroom. If you bump into someone, say excuse me. Don’t reach across someone’s face. Don’t board a plane when they’re loading group A and you are in group D. Don’t stay behind the crosswalk when you are making a left turn and thus prevent anyone else behind you from turning. Don’t let your kids act like wild monkeys in a restaurant. Don’t touch someone’s belly when she’s pregnant–or even when she isn’t. Don’t leave cupboard doors and drawers open—someone can get hurt. And don’t pull up to the exit gate in a parking lot without your ticket handy.”
That may seem like a lot, and to some it may seem like an uptight way to live. But just remember the basic success principle underlying all manners: Think about other people’s feelings first because it’s still not all about you.
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